Terms and conditions relating to the purchase of any Neat Ideas/Smart-Ticketbox' products are set out below. The payment by any person of any fees and charges for such products shall be deemed to be an acknowledgment and acceptance by such person of these terms and conditions.

Tickets:

Please choose carefully as tickets (discount tickets and event tickets) purchased from the Neat Ideas/Smart-Ticketbox site cannot be returned, exchanged or revalidated. Lost tickets cannot be replaced. Please check expiry dates and terms & conditions carefully when placing your order.

Products:

A product purchased via Neat Ideas/Smart-Ticketbox site cannot be returned for replacement unless it is defective. A defective item can only be replaced with the same item. Another item cannot be substituted. Please ensure you have entered the correct delivery/mailing address as Neat Ideas/Smart-Ticketbox will not be responsibility for any liability including package losses due to this error. If the order is sent back due to lack of data, it will be the customers responsibility to bear any extra charges.

Validity
Products purchased via this website may only be valid for use for a restricted period of time or until a specified date. Products that are not used or redeemed by any such use-by date will be invalid and no refund or extension of time will be available

Availability
Products purchased via this website may not be available or able to be redeemed during certain periods and are subject to availability at all times

Cancellation/Amendment To An Order
All cancellations/amendments must be advised to us by you via telephone within one hour of placement of order. Orders that are not cancelled in this way will be processed as valid orders and no refund of any price paid will be available

Prices:
While all attempts are made to maintain published prices, prices are subject to change without notice at the sole discretion of Neat Ideas / Smart-Ticketbox Prices quoted include GST unless otherwise specified.

Agent
In providing products for sale via this website, Neat Ideas/Smart-Ticketbox may act as an agent for various companies who supply those products and related activities. Neat Ideas/Smart Ticket-box does not accept or undertake any liability when acting in this capacity.