Terms and conditions relating to the purchase of any Neat Ideas/Smart-Ticketbox' products are set out below. The payment by any person of any fees and charges for such products shall be deemed to be an acknowledgment and acceptance by such person of these terms and conditions.
Please choose carefully as tickets (discount tickets and event tickets) purchased from the Neat Ideas/Smart-Ticketbox site cannot be returned, exchanged or revalidated. Lost tickets cannot be replaced. Please check expiry dates and terms & conditions carefully when placing your order.
A product purchased via Neat Ideas/Smart-Ticketbox site cannot be returned for replacement unless it is defective. A defective item can only be replaced with the same item. Another item cannot be substituted. Please ensure you have entered the correct delivery/mailing address as Neat Ideas/Smart-Ticketbox will not be responsibility for any liability including package losses due to this error. If the order is sent back due to lack of data, it will be the customers responsibility to bear any extra charges.
Cancellation/Amendment To An Order