This Privacy Policy applies to the services offered on the Neat Ideas website operated by Neat Ideas/Smart-Ticketbox (ABN 64 996148 800) Please read this Privacy Policy carefully before using the Neat Ideas/Smart-Ticketbox site. Usage of the Neat Ideas/Smart-Ticketbox website is conditional upon you agreeing to be bound by this privacy policy.

 1. Your personal information is important to us
Neat Ideas/Smart-Ticketbox respects the importance of your privacy, and that you have a right to make your own choices about how your personal information is collected and used. We know that when you provide personal information to us you are showing your trust and we take that seriously. Unless you directly give us consent to do otherwise, Neat Ideas/Smart-Ticketbox will only collect and use your personal information as we explain below.

 2. Collecting information about you

When you look at the Neat Ideas/Smart-ticketbox website, our Web Host makes a record of your visit and logs the following information for statistical purposes:

• your server address
• your top level domain name (for example .com, .gov, .au, .uk etc)
• the pages you accessed and documents downloaded
• the previous site you have visited
• the type of browser you are using.
• Access to information collected

We collect information when you enter your personal information on our site, for example by subscribing to our mailing list, taking part in a competition, attending one of our events or by contacting us via email to ask for more information on any offers on our website, when we ask for information such as your email address, name, address, date of birth or phone number.

If you register on the site, we may also collect information on how you use the site in order to make it as interesting as possible for you; and

If you contact us, we may also keep a record of that contact. We will only collect additional personal information, other than that explained here, with your consent.

 3. Our use of cookie
Cookies are pieces of information that a website transfers to your computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. Neat Ideas/Smart Ticket-box uses cookies to make your use of our website and services as convenient as possible. Cookies also enable us to offer products and services that can be bought on line.

If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this will mean you will not be able to take full advantage of Neat Ideas/Smart ticket-box services. For example, we will not be able to personalise your website each time you visit.

 4. Using and disclosing your personal information.
Our purpose in collecting information about you is to: provide you with information which interests you and provide you with a better website experience with information and special offers that are more relevant to your interests. Neat Ideas/Smart-Ticketbox will not use or disclose any information about you without your consent, unless:

required by law

we believe it necessary to fulfill the above purposes or otherwise to provide you with a service which you have requested to implement our terms and condition to protect the rights, property or personal safety of another Neat Ideas/Smart-Ticketbox user, any member of the public or Neat Ideas/Smart-Ticketbox

In seeking to give you the most worthwhile experience of our website possible, Neat Ideas/Smart-Ticketbox may use your personal information to send you advertisements about products and services which we think you are likely to be interested in. We do not disclose information about you to advertisers. Instead, advertisers give us advertisements and tell us the kind of audience they wish to reach. Neat Ideas/Smart- Ticketbox then takes the advertisement and displays it to users who are most likely to have an interest in the product or service.

In order to operate the website, fulfill the purposes set out above or otherwise deliver a service we may sometimes share your personal information with a service partner or a company connected with Neat Ideas/Smart-Ticketbox (for example, a common shareholder or some common commercial interest). We will not otherwise disclose your personal information to other companies without your explicit consent.

5. When we will contact you
If your email address has been registered with us thru any of the avenues listed in paragraph 2 (above) We will use that email address to:

Provide you with updated information about our website

Provide you with other information about our products and services which you may enjoy

 6. You can access the information we keep about you
If at any time you want to know exactly what personal information we hold about you, you are welcome to access your record by e-mailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .Our file of your information will be made available to you within 14 days.

 7. Changing the information we have about you
If at any time you wish to change personal information that is inaccurate or out of date, please contact us by changing your registration information located on our website or by e-mailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it   and we will amend this record. Please allow up to 14 days for this request to be processed.

8. Deleting the information we have about you or stopping any further advertising material
If you are receiving promotional information about or from Neat Ideas/Smart-Ticketbox and do not wish to receive this information any longer, you may remove your name from our list either by following the 'unsubscribe' information located at the foot of all our emails. or e-mailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and asking to be removed from our mailing list. We will take all reasonable steps to delete it unless we need to keep it for legal reasons. Please allow up to14 days for this request to be processed

9. Competitions
From time to time, Neat Ideas/Smart-Ticketbox conducts competitions on the website or at our events When we run these competitions, information is received from you, and this information may  be used to send you material that we think may be of interest to you. If you do not wish to receive further information from us at any stage please follow the unsubscribe links at the foot of all our emails or email us directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .   Where a competition is run by another party via a linked website please read carefully the terms and conditions and privacy policy on that website before disclosing any personal information.

10. Storage and security of your personal information
At Neat Ideas/Smart-ticketbox, we try to do everything reasonable to keep secure any information which we hold about you, and to keep this information accurate and up to date. Access to this information is restricted within Neat Ideas/Smart-ticketbox to employees who have specific authorisation. We also continually endeavour to improve our security safeguards. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure, so we cannot absolutely promise that the information you provide to us will always be totally secure. Neat Ideas/Smart Ticket-box will not be held responsible for events arising from unauthorised access to your personal information.

Please note also that Neat Ideas/Smart Ticket-box or its service partners may use overseas facilities to process or back up its information. As a result, we may transfer and store your personal information to our overseas facilities. However, this does not change any of our commitments to safeguard your privacy.

 11. What to do if you have a problem or question
If Neat Ideas/Smart-ticketbox becomes aware of any ongoing concerns or problems with on our website, we will take these issues seriously and work to address these concerns.
If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us by calling [08 9287 2278] or writing to [Customer Service, Neat Ideas/Smart-ticketbox, PO Box 2115 Churchlands Perth Western Australia 6018] or by e-mailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 12. Future changes
Our commitment to be a leading provider of event & entertainment services means that our business will continue to evolve as we introduce new services and features to our website. Because of this, from time to time, our policies will be reviewed and may be revised. Neat Ideas /Smart ticket-box reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website.

The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.