Terms and Conditions

This Website (this site) is operated by Neat Tickets PTY LTD ABN 12 153 820 887

The following Terms govern your use of this site and any order or purchase of a product or ticket (product) from this site.

Who may use this site

Children under the age of 18 may not purchase any Product on this site. If you are under the age of 18 and would like to purchase a product on this site, please ask your parent or guardian for permission to assist you in this.

Access and Use

You must not use this site, or any in any manner or for any purpose which is unlawful or contrary to and of these Terms.

Neat Tickets PTY LTD reserves the right to reject in its absolute discretion any order you place to purchase a Product, or to deny access to this site, for any conduct that Neat Tickets PTY LTD in its sole discretion, believes may breach the law or any of these Terms. Content on this site, such as graphics, logos and film clips, information, text, material, software or advertisements, (content) is protected by Australian and international copyright and trademark law.

Content on the site  (including names, images, pictures, logos, icons, computer programs or any audio or video) must not be modified, copied, reproduced in full or derivative form, republished, framed, uploaded to anyone else, posted, transmitted, or distributed in any way except as expressly provided for on the site, or as expressly authorised in writing by Neat Tickets PTY LTD or its affiliates. Strictly on the condition that you keep the content intact and in the same form as presented on the network, you may download and view the content for your personal and non commercial use.

Your Personal Information and Privacy

You should read the attached Privacy Policy, which includes important statements about how we may retain and use personal information about you gathered in the course of your use of this site or purchase of any Product from this site. By using this site or purchasing any Product from this site, you consent to Neat Tickets PTY LTD retaining and using your personal information in accordance with the Privacy Policy.

Movie Tickets

Tickets are subject to the classification of the relevant film given by the Office of Film and Literature Classification. By purchasing a ticket, you represent that you are of an age permitted to purchase tickets and view films pursuant to the relevant classification for the film.

 Confirmation of Order

Neat Tickets PTY LTD will confirm your order via e-mail. Orders that are not confirmed in this way are not valid unless otherwise notified by Neat Tickets PTY LTD.


All items dispatched via mail or delivered by a courier will carry additional costs to cover postage & handling. References made throughout the site to prices are subject to terms & conditions set out herein. All prices are subject to availability and may be amended from time to time. All prices are quoted in Australian dollars. Government imposed taxes and the like are included in quoted prices unless otherwise specified. Prices offered via Neat Tickets PTY LTD Internet site are not commissionable and not available for wholesale use.

Payment Terms

As Ticket vouchers or event tickets have a cash value, full payment for the total order amount must be processed prior to gift vouchers being despatched to you. Only those organizations who have received prior approval for other payment terms will have such products dispatched prior to payment.


Products or event tickets purchased via Neat Tickets PTY LTD may relate to activities that involve risk to participants. Participants should carefully assess those risks before undertaking the activity, and do so at their own risk. No responsibility or liability is accepted or undertaken by Neat Tickets PTY LTD, its employees, agents or contractors for any death, injury, accident, damage to personal property or any other matter arising from any act, omission or thing outside their control.

Activity Specific Terms & Conditions

In addition to the terms and conditions set out above any product purchased is subject to such further terms and conditions as may apply in respect of the particular product purchased as disclosed elsewhere on this website in relation to that product. The purchase of a product shall be deemed to be an acknowledgement and acceptance of those further terms and conditions. In instances where Neat Tickets PTY LTD books an activity on behalf of the customer, the customer is also bound by such further Terms & Conditions as may apply to the activity as advised at the time of the booking or as may be displayed at the time the activity is carried out.

Links and Advertisements

This site includes links to other websites (Linked Websites) not controlled by Neat Tickets PTY LTD . By using those links, you acknowledge and agree.

Neat Tickets PTY LTD is not responsible for the availability of, or in relation to, content located on or through a Linked Website; Inclusion of a Linked Website on this site does not imply any endorsement of the Linked Website by Neat Tickets PTY LTD or its affiliates or their respective directors and employees; and you link to any Linked Website at your own risk. Where a Linked website contains offers of products by a third party advertiser, you may be permitted to accept that offer by linking to a Linked Website and executing the relevant transaction. Such product offers are not made by Neat Tickets PTY LTD, and the third party supplier is solely responsible to you for the delivery to you of any product or service you purchase at a Linked Website.

Important Limitations of Neat Tickets PTY LTD Ticket-box Liability

The Trade Practices Act and similar State and Territory Legislation in Australia may confer certain non-excludable rights and remedies on you in relation to access to or use of this site and provision of a Product (Consumer Rights).

Neat Tickets PTY LTD does not exclude any Consumer Rights, but does exclude all other conditions and warranties implied by custom, law or statute. Subject to any Consumer Rights you may have, all Content is provided as is and without warranties of any kind, either express or implied. Without limiting any other Term or Consumer Right, Neat Tickets PTY LTD and its suppliers do not warrant that this site or any Content, or any contribution by a Member in the Forum, is fit for a particular purpose or of merchantable quality; that any Content or your access to this site will be uninterrupted or error-free; that any defects in this site or Content will be corrected; that this site or the server which stores and transmits Content to you are free of viruses or any other harmful components; or the results of your access to, this site (including any related or Linked Website) or any Content in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise.

This site and the information, names, images, pictures, logos and icons regarding or relating to Neat Tickets PTY LTD and its affiliates, products and services are provided “AS IS” and on an “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. In no event shall Neat Tickets PTY LTD or its parent, subsidiaries, affiliates, contractors or respective employees be liable for any damages, including without limitation, special, indirect or consequential damages, or any damages whatsoever resulting from loss of use, data or profits, whether in an action based on contract, negligence or other tortious action, arising out of or in connection with the use or performance of this web site.

Without limiting any other Term or Consumer Right, Neat Tickets PTY LTD and its affiliates or directors or officers exclude liability for any indirect, incidental, special or consequential damages, or loss of business or profits, which results from any use or access of, or any inability to use or access, this site or any Content.

Subject to any Consumer Rights you may have, Neat Tickets PTY LTD’ liability for breach of any implied warranty or condition is limited to the following, in the case of services supplied or offered by Neat Tickets PTY LTD, in the following order, the supply of the services again or the payment of the cost of having a similar services supplied again; and in the case of goods/tickets supplied or offered by Neat Tickets PTY LTD in the following order, the replacement of the goods by the same product or the supply of equivalent goods, the payment of the cost of replacing the goods or acquiring equivalent goods.

Your Indemnity

Neat Tickets PTY LTD relies on your continued observance of these Terms. If Neat Ideas/Smart ticket-box suffers any loss or damage or incurs any costs in connection with any breach by you of these Terms or any other legal obligation, then you agree to indemnify Neat Tickets PTY LTD for those losses, damages and costs.


These Terms will be governed by and construed in accordance with the laws of Western Australia, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Western Australia. If any provision of this agreement is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the agreement which will continue in full force and effect.

This web site may include information with some inaccuracies or typographical errors that will be corrected as they are discovered at Neat Tickets PTY LTD’ sole discretion. Also, changes are periodically added to the information contained herein. These corrections and changes may be incorporated into this web site at a later date.

Neat Tickets PTY LTD may at any time alter or withdraw the terms and conditions, the information, names, images, pictures, logos and icons displayed on this web site or the products and services offered or referred to on this web site, at its sole discretion and without notice.

Access to and use of this Web site is provided subject to these terms and conditions. This site may not be used or accessed without user’s prior acceptance of these terms. Use of this site constitutes acceptance of these terms and conditions, which are subject to change from time to time without notice. If these terms and conditions are not accepted in full, the use of this web site must be terminated immediately.

These terms and conditions shall be governed by and construed in accordance with the law of Australia.